discloses information, and what choices you have with respect to the
in data protection law. In addition, we have worked to make the Privacy
Policy clearer and more understandable by:
organizing it into the sections listed in the Table of Contents below,
providing a series of examples that help illustrate how the policies may
be implemented by Vibrantcreator AS and
defining and capitalizing a few terms that are used more than once for
simplicity and brevity. When we refer to “Vibrantcreator”, we mean the
Vibrantcreator AS entity that acts as the controller or processor of
your information, as explained in more detail in the “Identifying the
Data Controller and Processor” section below.
Table of Contents:
- Information We Collect and Receive
- How We Use Information
- Data Retention
- How We Share and Disclose Information
- Age Limitations
International Data Transfers: Privacy Shield and Contractual Terms
- Data Protection Officer
- Identifying the Data Controller and Processor
- Your Rights
- Data Protection Authority
- Contacting Vibrantcreator
productivity tools and platform, including the associated Vibrantcreator
mobile and desktop applications (collectively, the “Service”),
Vibrantcreator.com (the “Website”) and other interactions (e.g.,
customer service inquiries, etc.) you may have with Vibrantcreator.
If you do not agree with the terms, do not access or use the Service,
Website or any other aspect of Vibrantcreator’s business.
software that integrate with the service through the Vibrantcreator
platform (“Third Party Services”), or any other third party
products, services or businesses. In addition, a separate agreement
governs delivery, access and use of the Service (the
“Customer Agreement”), including the processing of any messages,
files or other content submitted through service accounts (collectively,
“Customer Data”). The organization (e.g., your employer or
another entity or person) that entered into the Customer Agreement
(“Customer”) controls their instance of the service (their
“Workspace”) and any associated Customer Data. If you have any
questions about specific Workspace settings and privacy practices,
please contact the Customer whose Workspace you use. If you have an
account, you can check www.vibrantcreator.app for contact information of
your Workspace owner(s) and administrator(s). If you have received an
invitation to join a Workspace but have not yet created an account, you
should request assistance from the Customer that sent the invitation.
Information We Collect And Receive
Vibrantcreator may collect and receive Customer Data and other
information and data ( “Other Information”) in a variety of ways:
Customer Data. Customers or individuals granted access to a Workspace
by a Customer (“Authorized Users”) routinely submit Customer Data to
Vibrantcreator when using the service.
Other Information. Vibrantcreator also collects, generates and/or
receives Other Information:
Workspace and Account Information. To create or update a Workspace
account, you or your Customer (e.g., your employer) supply
Vibrantcreator with an email address, phone number, password,
domain and/or similar account details. In addition, Customers that
purchase a paid version of the service provide Vibrantcreator (or
its payment processors) with billing details such as credit card
information, banking information and/or a billing address.
Service Metadata. When an Authorized User interacts with the
service, metadata is generated that provides additional
context about the way Authorized Users work. For example,
Vibrantcreator logs the Workspaces, channels, people,
features, content and links you interact with, the types of
files shared and what Third Party Services are used (if any).
Log data. As with most websites and technology services
delivered over the Internet, our servers automatically collect
information when you access or use our Websites or service and
record it in log files. This log data may include the Internet
Protocol (IP) address, the address of the web page visited
before using the Website or service, browser type and
settings, the date and time the service was used, information
about browser configuration and plugins, language preferences
and cookie data.
Device information. Vibrantcreator collects information about
devices accessing the service, including type of device, what
operating system is used, device settings, application IDs,
unique device identifiers and crash data. Whether we collect
some or all of this Other Information often depends on the
type of device used and its settings.
Location information. We receive information from you, your
Customer and other third-parties that helps us approximate
your location. We may, for example, use a business address
submitted by your employer, or an IP address received from
your browser or device to determine approximate location.
Vibrantcreator may also collect location information from
devices in accordance with the consent process provided by
technologies in our Websites and Service that help us collect
Other Information. The Websites and Service may also include
cookies and similar tracking technologies of third parties, which
may collect Other Information about you via the Websites and
Service and across other websites and online services.
Third Party Services. Customer can choose to permit or restrict
Third Party Services for their Workspace. Typically, Third Party
Services are software that integrate with our service, and
Customer can permit its Authorized Users to enable and disable
these integrations for their Workspace. Once enabled, the provider
of a Third Party Service may share certain information with
Vibrantcreator. For example, if a cloud storage application is
enabled to permit files to be imported to a Workspace, we may
receive user name and email address of Authorized Users, along
with additional information that the application has elected to
make available to Vibrantcreator to facilitate the integration.
Authorized Users should check the privacy settings and notices in
these Third Party Services to understand what data may be
disclosed to VIbrantcreator. When a Third Party Service is
enabled, VIbrantcreator is authorized to connect and access Other
Information made available to VIbrantcreator in accordance with
our agreement with the Third Party Provider. We do not, however,
receive or store passwords for any of these Third Party Services
when connecting them to the service.
Contact Information. In accordance with the consent process
provided by your device, any contact information that an
Authorized User chooses to import (such as an address book from a
device) is collected when using the service.
Third Party Data. VIbrantcreator may receive data about
organizations, industries, Website visitors, marketing campaigns
and other matters related to our business from parent
corporation(s), affiliates and subsidiaries, our partners or
others that we use to make our own information better or more
useful. This data may be combined with Other Information we
collect and might include aggregate level data, such as which IP
addresses correspond to zip codes or countries. Or it might be
more specific: for example, how well an online marketing or email
Additional Information Provided to Vibrantcreator. We receive
Other Information when submitted to our Websites or if you
participate in a focus group, contest, activity or event, apply
for a job, request support, interact with our social media
accounts or otherwise communicate with VIbrantcreator.
Generally, no one is under a statutory or contractual obligation to
provide any Customer Data or Other Information (collectively,
“Information”). However, certain Information is collected automatically
and, if some Information, such as Workspace setup details, is not
provided, we may be unable to provide the service.
How We Use Information
Customer Data will be used by Vibrantcreator in accordance with
Customer’s instructions, including any applicable terms in the Customer
Agreement and Customer’s use of service functionality, and as required
by applicable law. VIbrantcreator is a processor of Customer Data and
Customer is the controller. Customer may, for example, use the service
to grant and remove access to a Workspace, assign roles and configure
settings, access, modify, export, share and remove Customer Data and
otherwise apply its policies to the service. VIbrantcreator uses Other
Information in furtherance of our legitimate interests in operating our
service, Websites and business. More specifically, Vibrantcreator uses
- To provide, update, maintain and protect our service, Websites and
This includes use of Other Information to support the delivery of the
service under a Customer Agreement, prevent or address service errors,
security or technical issues, analyze and monitor usage, trends and
other activities or at an Authorized User’s request.
- As required by applicable law, legal process or regulation.
- To communicate with you by responding to your requests, comments
If you contact us, we may use your Other Information to respond.
- To develop and provide search, learning and productivity tools and
Vibrantcreator tries to make the service as useful as possible for
specific Workspaces and Authorized Users. For example, we may improve
search functionality by using Other Information to help determine and
rank the relevance of content, channels or expertise to an Authorized
User, make service suggestions based on historical use and predictive
models, identify organizational trends and insights, to customize a
service experience or create new productivity features and products.
- To send emails and other communications.
We may send you service, technical and other administrative emails,
messages and other types of communications. We may also contact you to
inform you about changes in our service, our service offerings, and
important service-related notices, such as security and fraud notices.
These communications are considered part of the service and you may
not opt out of them. In addition, we sometimes send emails about new
product features, promotional communications or other news about
Vibrantcreator. These are marketing messages so you can control
whether you receive them.
- For billing, account management and other administrative
Vibrantcreator may need to contact you for invoicing, account
management and similar reasons and we use account data to administer
accounts and keep track of billing and payments.
- To investigate and help prevent security issues and abuse.
If Information is aggregated or de-identified so it is no longer
reasonably associated with an identified or identifiable natural
person, VIbrantcreator may use it for any business purpose. To the
extent Information is associated with an identified or identifiable
natural person and is protected as personal data under applicable data
VIbrantcreator will retain Customer Data in accordance with a Customer’s
instructions, including any applicable terms in the Customer Agreement
and Customer’s use of service functionality, and as required by
applicable law. Depending on the service plan, Customer may be able to
customize its retention settings and apply those customized settings at
the Workspace level, channel level or other level. Customer may also
apply different settings to messages, files or other types of Customer
Data. The deletion of Customer Data and other use of the service by
Customer may result in the deletion and/or de-identification of certain
associated Other Information. For more detail, please review the Help
Center or contact Customer. VIbrantcreator may retain Other Information
pertaining to you for as long as necessary for the purposes described in
after you have deactivated your account for the period of time needed
for Vibrantcreator to pursue legitimate business interests, conduct
audits, comply with (and demonstrate compliance with) legal obligations,
resolve disputes and enforce our agreements.
How We Share And Disclose Information
This section describes how Vibrantcreator may share and disclose
Information. Customers determine their own policies and practices for
the sharing and disclosure of Information, and VIbrantcreator does not
control how they or any other third parties choose to share or disclose
- Customer’s Instructions.
Vibrantcreator will solely share and disclose Customer Data in
accordance with a Customer’s instructions, including any applicable
terms in the Customer Agreement and Customer’s use of service
functionality, and in compliance with applicable law and legal
- Displaying the Service.
When an Authorized User submits Other Information, it may be displayed
to other Authorized Users in the same or connected Workspaces. For
example, an Authorized User’s email address may be displayed with
their Workspace profile. Please consult the Help Center for more
information on service functionality.
- Collaborating with Others.
The service provide different ways for Authorized Users working in
independent Workspaces to collaborate, such as shared channels. Other
Information, such as an Authorized User’s profile Information, may be
shared, subject to the policies and practices of the other
- Customer Access.
Owners, administrators, Authorized Users and other Customer
representatives and personnel may be able to access, modify or
restrict access to Other Information. This may include, for example,
your employer using Service features to export logs of Workspace
activity, or accessing or modifying your profile details. For
information about your Workspace settings, please see
- Third Party Service Providers and Partners.
We may engage third party companies or individuals as service
providers or business partners to process Other Information and
support our business. These third parties may, for example, provide
virtual computing and storage services. Additional information about
the subprocessors we use to support delivery of our Service is set
forth at Vibrantcreator Subprocessors.
- Third Party Services.
Customer may enable or permit Authorized Users to enable Third Party
Services. When enabled, Vibrantcreator may share Other Information
with Third Party Services. Third Party Services are not owned or
controlled by Vibrantcreator and third parties that have been granted
access to Other Information may have their own policies and practices
for its collection and use. Please check the privacy settings and
notices in these Third Party Services or contact the provider for any
- Corporate Affiliates.
Vibrantcreator may share Other Information with its corporate
affiliates, parents and/or subsidiaries.
- During a Change to Swit’s Business.
If Vibrantcreator engages in a merger, acquisition, bankruptcy,
dissolution, reorganization, sale of some or all of Vibrantcreator’s
assets or stock, financing, public offering of securities, acquisition
of all or a portion of our business, a similar transaction or
proceeding, or steps in contemplation of such activities (e.g. due
diligence), some or all Other Information may be shared or
transferred, subject to standard confidentiality arrangements.
- Aggregated or De-identified Data.
We may disclose or use aggregated or de-identified Other Information
for any purpose. For example, we may share aggregated or de-identified
Other Information with prospects or partners for business or research
purposes, such as telling a prospective Vibrantcreator customer the
average amount of time spent within a typical Workspace.
- To Comply with Laws.
If we receive a request for information, we may disclose Other
Information if we reasonably believe disclosure is in accordance with
or required by any applicable law, regulation or legal process.
- To enforce our rights,
prevent fraud, and for safety. To protect and defend the rights,
property or safety of Vibrantcreator or third parties, including
enforcing contracts or policies, or in connection with investigating
and preventing fraud or security issues.
- With Consent.
Vibrantcreator may share Other Information with third parties when we
have consent to do so.
Vibrantcreator takes security of data very seriously. Vibrantcreator
works hard to protect Other Information you provide from loss, misuse,
and unauthorized access or disclosure. These steps take into account the
sensitivity of the Other Information we collect, process and store, and
the current state of technology. Given the nature of communications and
information processing technology, Vibrantcreator cannot guarantee that
Information, during transmission through the Internet or while stored on
our systems or otherwise in our care, will be absolutely safe from
intrusion by others.
In order to use the Service, You must have a valid Account. To acquire
an Account for the Service, You must provide Vibrantcreator with an
electronic mail address and other information ("Registration Data"). You
are responsible for maintaining the confidentiality of the access data
for Your Account, and are fully responsible for all activities that
occur under Your Account. You agree to (a) immediately notify
Vibrantcreator of any unauthorized use of Your Account or any other
breach of security, and (b) ensure that You exit from Your Account at
the end of each session. Vibrantcreator cannot and will not be liable
for any loss or damage arising from Your failure to comply with this
section. In consideration of use of the Service, You agree to: (a)
provide true, accurate, current and complete information about Yourself
as prompted by the Service's registration form, and (b) maintain and
promptly update the Registration Data to keep it true, accurate, current
and complete. Vibrantcreator assumes no duty to verify such information
as further detailed in the CONTENT OF THE SERVICE section of these Terms
of Service. If You provide any information that is untrue, inaccurate,
not current or incomplete, or Vibrantcreator has reasonable grounds to
suspect that such information is untrue, inaccurate, not current or
incomplete, Vibrantcreator has the right to suspend or terminate Your
Account and refuse any and all current or future use of the Service (or
any portion thereof). By using the Service (and registering an Account
on the Service), You represent and warrant that You are at least 13
years of age, and no one under the age of 13 may use the Service -
except as set forth below under "Kids Under 13 and Vibrantcreator ".
Vibrantcreator may, in its sole discretion, refuse to offer the Service
to any person or entity and change its eligibility criteria at any time.
You are solely responsible for ensuring that these Terms of Service are
in compliance with all laws, rules and regulations applicable to you and
the right to access the Service is revoked where these Terms of Service
or use of the Service is prohibited or to the extent offering, sale or
provision of the Service conflicts with any applicable law, rule or
Kids Under 13 with Vibrantcreator
Vibrantcreator is not directed to children, and we expect that any use
by children will only be done with the guidance, supervision and consent
of their parents, guardians and/or authorized school officials.
Vibrantcreator relies on parents and guardians to ensure that minors
only use Vibrantcreator if they can understand their rights and
responsibilities as laid out in these Terms of Service and in our
in the United States and want your students, who are under the age of
13, to create Vibrantcreator accounts - including in conjunction with
the establishment of a Vibrantcreator paid account - you agree that you
are responsible for complying with any law regulation that governs
children protection (in the U.S. Children's Online Privacy Protection
Act ("COPPA") and, to the extent applicable, the Family Educational
Rights and Privacy Act ("FERPA"). This means that you must notify the
students' parents/guardians of the personally identifiable information
that Vibrantcreator will collect, and that you will obtain
parental/guardian consent before your students establish accounts or use
Vibrantcreator. When obtaining such consent, you must provide
consents on file and provide them to us if we request them.
regulations and industry standards evolve, which may make those changes
necessary, or we may make changes to our business. We will post the
stay informed. If we make changes that materially alter your privacy
rights, Vibrantcreator will provide additional notice, such as via email
or through the service. If you disagree with the changes to this Privacy
Policy, you should deactivate your service account. Contact the Customer
if you wish to request the removal of Personal Data under their control.
Identifying The Data Controller And Processor
Data protection law in certain jurisdictions differentiates between the
“controller” and “processor” of information. In general, Customer is the
controller of Customer Data. In general, Vibrantcreator is the processor
of Customer Data and the controller of Other Information. Different
Vibrantcreator entities provide the service in different parts of the
world. Vibrantcreator AS, a Norwegian company based in Oslo, Norway, is
the controller of Other Information and a processor of Customer Data
relating to Authorized Users who use Workspaces established for
Individuals located in certain countries, including the European
Economic Area, have certain statutory rights in relation to their
personal data. Subject to any exemptions provided by law, you may have
the right to request access to Information, as well as to seek to
update, delete or correct this Information. You can usually do this
using the settings and tools provided in your service account. If you
cannot use the settings and tools, contact Customer for additional
access and assistance. Please check https://vibrantcreator.com for
Customer contact information. To the extent that Vibrantcreator’s
processing of your Personal Data is subject to the General Data
Protection Regulation, Vibrantcreator relies on its legitimate
interests, described above, to process your data. Vibrantcreator may
also process Other Information that constitutes your Personal Data for
direct marketing purposes and you have a right to object to
Vibrantcreator’s use of your Personal Data for this purpose at any time.
Data Protection Authority
Subject to applicable law, you also have the right to (i) restrict
Vibrantcreator’s use of Other Information that constitutes your Personal
Data and (ii) lodge a complaint with your local data protection
Please also feel free to contact Vibrantcreator if you have any
you are seeking to exercise any of your statutory rights. You may
contact us at